We pride ourselves in great customer service. We invite you to share your comments.

March 9, 2005
Good news for WWI aviation book addicts: Bill Byrd has reopened his aviation bookstore as "Byrd Aviation Books". He now focuses on Early Aviation, Pioneer, and World War I subjects, and carries all of Albatros Publications' goodies.
David J.

September 23, 2008
Byrd Aviation Books has every book you could imagine on WWI.
Great War Aerodrome

November 25, 2008
Bill and Barbara Byrd are friends and really wonderful, honest people.

January 19, 2009
Dear Mrs and Mr Byrd, at the first I should like to say thank you very much for the perfect service with books to me.I am really very glad to meet you.You are very fine people. To this day I have received these parcels: Invoice Nos: 23787,23796,23799,23804,23809,23811,23820,23823. In praxe it meens I received Cross and Cockarde since vol.1 to vol.16 No.1,2 and all books from these period. Definetly I should like to buy books and magazines in your shop also in the far future because I am really very satisfied. Once more thank you very much.
R.Mraz (Czech Republic)

June 26, 2009
Byrd Aviation Books is the place to buy WW I aviation books, as far as I know. This company is run by Barbara and Bill Byrd, who owned and operated Aeroplane Books in Williamsburg, Virginia, for many years and whom I still rank among the finest folks I've ever had the pleasure of doing business with.

August 4, 2009
Good Morning,
I have found that you give great customer service. I have recieved my orders in like 3 days! I am a disabled vet and can't work. I give my time to other vets in the Nashville VA hospital. The books I order are enjoyed by others. I let people borrow the books and read to some. So I have some extra money this month and will make one more order for August. You will get more orders soon. Again thanks for the great customer service. If you are ever in Nashville e-mail me.
David K.

September 3, 2009
Received this morning the Beech, Cessna, Piper brochures! They are beautiful, I'm very happy and satisfied, and I thank You very much!
Best Regards!
Eric (France)

September 8, 2009
Just thought might want to know: My Windsock Special came in today's mail. Thank you for your prompt service. I have told several of my friends about it. I was kind of neat to find you so nearby.
Once more, thanks,

September 12, 2009
I ordered from you about 2 days ago and received it Saturday ,that's fast and it was what i wanted to thank for you fast service and good stuff .new order coming Wednesday when i get my check
thanks you

October 26, 2009
Just a short note to let you know the 4 books arrived safe and sound Monday 26th October. Thanks for the great packing job again.
Paul (Australia)

December 9, 2009
The Lockheed 10 manual arrived last evening in perfect condition, thank you. Service much appreciated.
Brian (New Zealand)

December 14, 2009
I ordered a book Fri. night and got it today, Mon. WOW!! That was fast and at X-mass time too. You and the post office did a great job.
Mike (California)

March 3, 2010
Thank you again for your excellent service. The books arrived at my home yesterday afternoon and I am delighted to add them to my collection.
Barbara (Canada)

May 13, 2010
Picked up my books today. Thank you for your outstanding service.

July 22, 2010
Thanks! I`ve never ordered online before. You made it very easy!

Aug. 17, 2010
Thank you for being such a great source for my favorite books! I have a wonderful bookcase full of fantastic books, a few of which I would not have been able to find without your help.

Aug. 30, 2010
I received all two your parcels today. Thank you ! My next order will be in next year
Igors (Lativa)

Aug. 31, 2010
As always thank you Byrd Aviation for your fast and friendly service.

Sept. 7, 2010
Just to inform that the envelope has arrived and I have just picked it up at the Post Office. Keep up the good work !
Jaoa (Portugal)

Sept. 11, 2010
I did very well receive the brochures this morning! I Thank You Very Much!
Eric (France)

Sept. 11, 2010
Book arrived yesterday. Thank you very much for careful packing.
Pavel (Czech Republic)

Sept. 16, 2010
Book arrived today in superb condition, very well packed. Thanks for your excellent service,
Marcelo (Brazil)

Sept. 23, 2010
Just letting you know as you requested, the flying magazines ordered from you, arrived this morning at approx 09.30 hours my time. Well packed and in good condition. I congratulate you on your service considering the package had travelled across the States and the atlantic quicker than sometimes packages I have order in this country only 20 miles down the road.
Jim (U.K.)

Sept. 24, 2010
The book of Casari came in yesterday (September 23rd), in great condition. I had not realized that it could arrive so quickly ! Great book. Many thanks for your delivery. All the best to you and your bookshop.
Kees (Holland)

Oct. 3, 2010
Just a quick email to let you know the parcel arrived safe and sound. Thank you for your excellent packing job.

Oct. 3, 2010
The magazine arrived Saturday. Thanks. The mailman put it in one of the big boxes, so it arrived in perfect shape. The article on the Curtiss Wright 16 series Travel Air is why I bought the magazine. I own a model 16E and not only is my airplane mentioned, there is a picture of it in the article too! Great find and this will be a welcome addition to the file I am making up on the airplane.

Oct. 22, 2010
Received my aviation books on October 20, 2010 Thank you for very fast shipment. The books are in very , very good condition. The book on Imperial Japanese Navy Land-Based Aviation is in excellent condition and still wrapped in its plastic wrap!, Untouched by the consumer, until I opened it. Thank you

Nov. 10, 2010
My husband, Phil was thrilled with the copy of World's Vintage Sailplanes you sent! He couldn't wait to show it to me when I got home yesterday and this morning to show me some other aspect of the book. Your thoughtfullness to wish him a Happy Birthday on the wrapping made him happy, too! He wanted me to give you his very warmest thanks and best wishes.

Nov. 15, 2010
Thank you, that is so nice of you to let me know my magazine is on the way. If there were just more people like you what a wonder world it would be.

Dec. 8, 2010
Just want to thank you for my order of Schlachtflieger and German Gaints...Arrived today at noon,properly boxed,etc. Wow that was FAST! Mylar jacketing is a nice touch as well
Mike D.

Dec. 30, 2010
Just a quick note to let you know the books arrived today in perfect condition. They are great and I'm very happy with them!! Thank you again for your super fast service
Mike V.

Jan. 3, 2011
I just wanted to thank you for your efforts in getting the book out to me at the last minute. It did arrive on the 24th and I was able to deliver the book as a gift on time. Thank you so much for going above and beyond. He loved the book! Best regards and Happy New Year

Jan. 10, 2011
No one has better customer support/service than you. It's appreciated

Jan 18, 2011
Book arrived safely - thanks to the excellent packaging it got here without damage.
Phil (U.K.)

Jan 18, 2011
Thank you again for your help and kindness. As I mentioned the Robert S. Johnson book was excellent and you packed it superbly.

Feb 14, 2011
Perhaps someone can explain to me one of these days why it takes only a day or two to receive mail from Virginia, but a week or more to get mail from within California. Thank you very much for the sterling service.

April 14, 2011
The magazine arrived today in excellent condition. I have been looking for this particular issue for quite awhile now so was delighted to find it on your website. It has been a pleasure doing business with you.

April 26, 2011
Thank you so much! We received the package Saturday. We are thrilled that you had these books and magazines and are excited to try to learn more about Grandpa's group in WWII.
Tom & Paula

May 2, 2011
Excellent packaging! Thank you. And the 3 books are in excellent condition!

May 17, 20011
Just a quick note to say thanks for the book " Messerschmitts Over Scilly" by Johannes Steinhoff, which arrived safely yesterday. Thank you too for packing it so well.
Stuart (Australia)

May 23, 2011
My order arrived today, in super shape. Thank you very much for the excellent packing job and quick shipment!

June 30, 2011
Autographs arrived safely in Australia today.
Ian (Austrlia)

July 11, 2011
I received "The Sky Is My Witness" in the mail today and am so delighted with it. Thank you so much for taking the time to answer my inquiry about the condition of the book and for packing it so well.

July 24, 2011
I received all 4 your pacakges. Thank you very much.
Igors (Latvia)

September 17, 2011
My shipment of windsock datafiles arrived today and I couldnt be happier with them and the level of service you provide! My hat is off to you, as you guys are a first class operation. I have heard wonderful things about Bryd Aviation Books and your fast shipment on modelling websites, aeroscale to be specific, and was delighted to find them true. Ill be sure to pass the word about Byrd as best I can and I look foward to buying from you guys in the future. Keep up the excellent work!

October 4, 2011
The items have arrived today. Thanks for perfect service!
Fredrik (Sweden)

October 19, 2011
The labels arrived today in perfect condition....thank you.

November 16, 2011
Thank you for your prompt and professional service in mailing the Airpower Historian magazines I requested.

December 10, 2011
The magazines arrived in great shape today and as usual they are in great condition

January 4, 2012
Just recieved the magazines I ordered from you last week and wanted to thank you for the fast shipping and great service,look forward to ordering from you soon

January 19, 2012
Just to let you know they arrived safely. Thank you for excellent service.
Matthew (Australia)

January 19, 2012
The package arrived yesterday and magazines are in good condition. I want to buy more Airpower magazines
Sergio (Brazil)

February 12, 2012
Book arrived a couple of days ago, perfect. Thanks for your prompt attention!

February 24, 2012
I received the Continental book yeasterday..it is in flawless condition thankyou sooo much !

March 8, 2012
Thank you, guys. I received it yesterday. As always (even with my new address here in the south) great service.

March 17, 2012
The book arrived safely today. Many thanks for being so patient and for packing the book so well.
Erwin (Netherlands)

March 23, 2012
Book safely received, thank you very much for your excellent and speedy service.
Mark (U.K.)

April 17, 2012
The package arrived safe and sound the other day. This is a birthday gift so time was of the essence. Thank you for once again providing such speedy service.

April 23, 2012
Books and autograph arrived safely in Oz today. Thank you again for providing great Aviation Books and Autographs at reasonable prices with exceptional customer service.
Ian (Australia)

April 29, 2012
I have just received my order of three books
Danny (Israel)

July 1, 2012
I received the ordered books in perfect condition. Many thanks for your help, I must remember to check your bookstore more often for good quality books on aviation.
Gerald (Netherlands)

July 12, 2012
The books were perfectly packaged and wonderful. Thanks so much.

July 19, 2012
Hallo, die Zeitschriften sind angekommen!! alles bestens, Gre
Gunter (Germany)

July 24, 2012
the magazines arrived safely, yesterday. GREAT STUFF! The Air Trails pictorials are huge and the Air Tech magazines are just fantastic - full of colored diagrams and drawings. Consider me a new happy customer :-)
Chris (Switzerland)

Nov. 29, 2012
I received my order today and wanted to let you know how pleased I am with the great service! Speedy delivery and well packaged, much appreciated :)

Dec. 16, 2012
Book is well arrived and in good conditions , it is exactly what I was waiting for, even more !! Again thanks for quick delivery.
Philippe (France)

Dec. 31, 2012
I received the magazines today. That has to be the fastest media mail delivery ever. Thanks very much, they are just what I was looking for.


Byrd Aviation Books
757-565-4814 (Telephone)
757-253 1089 (Fax)
114 Deer Path Road 6
Williamsburg, Virginia 23188
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